Project Manager Lead

Company: Baycities Container
Location: Bentonville
Posted on: June 24, 2022

Job Description:

Job Type Full-timeDescriptionBay Cities, an Employee Owned Company, is the leading creative packaging and display partner to brand marketers, retailers and e-commerce. Our passion, experience, technology and consumer insights move product and drive sales.Our MissionOur Passion Powers Your ProductOur ValuesCreativity: Our ideas create Client success.Passion: We have heart with a Customer Service attitude.Integrity: We honor our business & planet with sustainable practices.Responsible: We own it!Safe: Our safe work habits protect us all.Fun: We take our work seriously- not ourselves JSUMMARYThe Project Manager Lead supports revenue growth by working in conjunction with sales representatives on specific strategies and activities. Gathers customer requirements and ensure success for the client from product inception to delivery, this includes communication between the client and internal teams throughout entire product lifecycle. Manages the Sales Project Manager Team. This position requires excellent organizational skills and will interact with sales, operations, design, and all levels of management. JOB FUNCTION/PURPOSE---Oversees planning efforts for customer visits, sales training events and Sales Meetings.---Assists the sales team with developing sales forecasts; Assists with customer meetings and sales calls.Performs supervisory responsibilities including interviewing, hiring & training employees; planning, assigning & directing work; appraising performance; rewarding & disciplining employees; addressing complaints & resolving problems.Ensures all projects stay on track and meet established deadlines. Serves as the primary point of escalation for all project-related issues.Assesses problem situations to identify causes, gathers and processes relevant information, generates possible solutions, and/or resolves the problem.Sets priorities, develops a work schedule, monitors team progress towards goals, and tracks and oversees details/data / information/activities.Assesses situations to determine the importance, urgency and risks, and collaborates with Sales to make clear decisions which are timely and in the best interests of the organization.Maintains strong communication lines with sales team, operations team, and or clients regarding all programs within team. ---Builds and maintains relationships with sales force to understand and serve their needs as a first-line of support on all leads, systems, and applications. ---Supports driving sales growth and revenue with new and existing customers through generation of leads and various prospecting activities.---Proactively and thoroughly researches matters relating to account assignments, contracts, opportunities/quotes, booking transactions, and/or accounts receivables. ---Serves as a liaison and coordinates processes to involve relevant members of sales, marketing, design, operations and the sales team.---Focuses on driving process improvement initiatives that will enhance productivity and efficiency.---Trains staff on effectively using software tools such as CRM to track projects internally.---Performs other duties as assigned.EDUCATION, EXPERIENCE & COMPETENCIES---Bachelor's Degree, strongly preferred.---1-2 years of experience in a sales/customer service & project management capacity desirable.---Experience in the corrugated, display or packaging industry a plus.---Strong understanding of direct/database marketing and analytics.---Proficient in MS Office, Word, Excel, PowerPoint, Project and CRM tools. Visio and Publisher, a plus. ---Strong typing skills and proficiency in English, grammar, and proofreading skills to ensure quick and accurate data entry.---Strong organizational and follow up skills.---Proven ability to maintain confidentiality of company and customer records.---Ability to work with diverse personalities across the organization.---Excellent attendance and punctuality. ---Strong internal customer service skills; ability to respond in a prompt, polite and efficient manner. ---Ability to travel on occasion.---Valid Driver's License with DMV evidence of good driving record and reliable transportation.Core Competencies---High ethical standards. Models and supports organization's goals and values; adapts to changing conditions; demonstrates persistence and overcomes obstacles. Consistently conducts themselves in an honest and trustworthy manner. Does not pursue their own individual objectives to the detriment of company goals. Sets an example for others to follow. Does the right thing.---Demonstrates energy and passion about what they do and knows how to balance work and fun. Is generally optimistic and upbeat; fun to be around. Has a strong belief and zeal for the industry, the job, and the company. Conveys energy and intensity at work with a capacity for keeping others enthusiastic and involved.---Operates with a customer service orientation internally and externally. Works to positively build the Bay Cities brand in everything he/she does. Builds strong, positive relationships with all stakeholders.---Acts as an owner of the business and instills that same attitude and level of action in others. Is proactive in taking responsibility for all outcomes/results and avoids 'pointing fingers'. Helps to create and maintain a strong feeling of belonging in the immediate and overall team.---Regularly involves others in decisions that affect their job or work environment. Demonstrates co-operation and trust with colleagues and teams across organizational boundaries. Participates as a team player and establishes strong working relationships to deliver positive results.---Strong project management skills, including the ability to prioritize, balance, and manage multiple efforts with strong results/goal orientation. Uses time effectively, prioritizes and organizes work flow; can orchestrate multiple activities at once. Agility and personal adaptability with the ability to successfully manage multiple priorities with a high sense of urgency in a rapidly changing environment.---Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work. Learns quickly when facing new problems; a relentless and versatile learner; open to change; strives for continuous improvement of self and processes.---Excellent communication (oral and written) and interpersonal skills with the ability to convey information and ideas in a variety of media, tactful, confident, at all levels, internal and external. Must have strong interpersonal skills and ability to manage multiple projects in a rapidly changing environment. OTHER---Must present evidence of legal right to live or work in the US (US citizens, lawful permanent residents, refugee or asylee - all require proper identification and documentation).---Occasional travel up to 25%.---Physical and Environmental Requirements: While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 - 50 pounds. Specific vision abilities required by this job include close vision and color vision.---Work environment includes front-office and occasional visits to manufacturing facilities. The noise level in the work environment is usually moderate.---Pre-Employment Verifications: Must pass background and reference checks, drug screen, and physical examination prior to employment. Bay Cities Corporation is an Equal Opportunity Employer. M/F/D/VRequirements---Bachelor's Degree, strongly preferred.---1-2 years of experience in a sales/customer service & project management capacity desirable.---Experience in the corrugated, display or packaging industry a plus.---Strong understanding of direct/database marketing and analytics.---Proficient in MS Office, Word, Excel, PowerPoint, Project and CRM tools. Visio and Publisher, a plus. ---Strong typing skills and proficiency in English, grammar, and proofreading skills to ensure quick and accurate data entry.---Strong organizational and follow up skills.---Proven ability to maintain confidentiality of company and customer records.---Ability to work with diverse personalities across the organization.---Excellent attendance and punctuality. ---Strong internal customer service skills; ability to respond in a prompt, polite and efficient manner. ---Ability to travel on occasion.---Valid Driver's License with DMV evidence of good driving record and reliable transportation.

Keywords: Baycities Container, Springdale , Project Manager Lead, Executive , Bentonville, Arkansas