Quality Assurance Manager

Company: Best Maid Cookie Company
Location: Springdale
Posted on: September 18, 2023

Job Description:

Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people. We are a company built on elevating expectations. It's what sets us apart from others in the baking industry. And our people are our finest ingredient. We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work -a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we're always looking to expand our team. We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors. Like our products, our benefits package offers quality that makes a difference. Coverage options may include:

• Medical, dental, life, disability, vision, and supplemental insurance
• Company paid holidays
• Paid Time Off (PTO) plans
• Performance bonus potential
• 401k plan with company match Expectations Deliciously Exceeded. Job Purpose Provide quality assurance, food safety, and regulatory leadership to the facility by ensuring quality systems are communicated, implemented, and sustained. Ensure products, systems, and programs are consistent and meet both internal and external requirements. Essential Functions --- Oversee food safety program, quality standards, and legality of products manufactured in the facility --- Ensure compliance with food safety, quality, and legal standards throughout the facility --- Manage the implementation and ongoing improvement of the GFSI standard and quality systems in the facility --- Ensure compliance with quality policies, procedures, cGMPs, and product specifications --- Preserve the integrity of the GFSI and facility quality systems through enforcement of the policies and procedures outlined in the quality/food safety manual --- Oversee Food Safety and HACCP teams, ensuring changes are reviewed in the facility as introduced and potential risks identified --- Monitor quality metrics and key performance indicators and recommend changes to meet standards --- Manage the recall program, acting as the recall team leader --- Facilitate the customer complaint process and plant deviation investigations, as well as drive corrective actions for continuous improvement --- Provide professional and timely feedback for all customer concerns --- Ensure supplier records are in compliance with regulations and guidelines --- Manage the facility's internal auditing program and verification and validation activities to ensure finished product meets established company quality and food safety standards --- Oversee the non-conforming product program for the facility, as well as manage corrective actions for continuous improvement --- Act as Quality liaison for the facility's new product development and commercialization process; ensure quality and food safety changes are reviewed as they occur to guarantee products meet company and customer specifications; and ensure implementation of new product specifications and quality assurance standards as required --- Manage internal and external audits of the quality and food safety systems in the facility including all local, state, and federal regulatory agencies --- Manage kosher program and other certifications (RSPO, Organic, Non-GMO) as required --- Ensure employees are trained adequately on food safety, GFSI, quality assurance concepts, regulatory requirements, and employee safety --- Prepare and manage departmental budgets --- Interview, select, and train quality supervisory employees --- Manage quality indirect labor as required --- Keep apprised of industry best practices and developments in federal, state, and local regulations that impact facility quality and food safety systems --- Perform other job-related duties as assigned Qualifications (Education, Experience, Competencies) --- Bachelor's degree in food science or related degree preferred --- HACCP, PCQI, and OSHA certification preferred --- 5+ years of progressive and demonstrated quality assurance and food safety management leadership experience in the food industry or manufacturing industry --- Proficient knowledge in food safety programs and systems: GFSI (BRC or SQF preferred), internal auditing, cGMPs, HACCP, FSMA, Sanitation --- Experience leading regulatory inspections --- Proven fiscal responsibility (financial planning, budgeting, financial analysis, variance reporting, etc.) --- Strong computer skills including experience with ERP systems and Microsoft Office --- Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching --- Strong verbal and written communication skills --- Ability to think critically and solve complex problems --- Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disabilities. RISE123 MON123
  
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Keywords: Best Maid Cookie Company, Springdale , Quality Assurance Manager, Executive , Springdale, Arkansas