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Assistant General Manager

Company: Holiday Inn Springdale/Fayetteville Area
Location: Springdale
Posted on: September 21, 2023

Job Description:

Springdale Holiday Inn

Assistant General Manager

Full time

Atrium Hospitality is currently recruiting for an Assistant General Manager for our 206-room Springdale Holiday Inn. Located just north of Fayetteville, Arkansas on I-49, and in the center of northwest, the property features 61,000 sq. ft. of meeting space.

At Atrium Hospitality, our goal is to ensure that our associates have positive experiences. To achieve this, we are dedicated to creating a culture that upholds six fundamental values, which inspire us to continuously improve for the benefit of our associates and guests. These values are embodied in the acronym S.P.I.R.I.T. (Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork).

Pay: $60,000- $72,000 plus bonus

Make A Difference:

The primary purpose of the Assistant General Manager is to ensure that guests and associates have an excellent experience at our properties by supporting all facets of the operation and managing financial performance of the hotel.

What You Will Be Doing:

The Assistant General Manager will be tasked with the following duties, responsibilities, and assignments:

- Responsible for the property's operations in General Manager's absence ;
- Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline
- Ensur e daily inventory is managed to maximize all potential Rooms and Food & Beverage revenue ;
- Participat e in development of short and long-term financial and operational plans for the property ;
- Assist the General Manager with development of profit and loss statements, budgets, and financial forecasts ;
- Achiev e all guest service standards, constantly seeking ways to improve product s and service s, as well as increase volumes and profits.
- Receiv e and respond to guest complaints in a timely manner ;
- Ensur e compliance with all Atrium policies and procedures, as well as all local, state, and federal laws and regulations ;
- Empathiz e and engag e with associates to drive hotel culture and embrace Atrium core values; respect, service, inclusion, teamwork and perseverance;
- Support proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of house and exterior using the processes and systems developed by Atrium;
- Manag e loss prevention and risk management policies, safety standards and claims reporting.
- Maintain a security function to protect the assets of the hotel and the personal safety of associates and guests;
- Continually gaining proficiency in the operation of all departments of the hotel;
- S upport all departments as needed based on business demands;
- Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
- Any and all other work as required to complete the primary purpose of the position.

Keywords: Holiday Inn Springdale/Fayetteville Area, Springdale , Assistant General Manager, Executive , Springdale, Arkansas

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