SpringdaleRecruiter Since 2001
the smart solution for Springdale jobs

Patient Services Rep - Primary Care Clinic - Miami OK

Company: INTEGRIS Health
Location: Miami
Posted on: April 8, 2021

Job Description:

INTEGRIS has the most expansive clinical network in Oklahoma that provides medical care for all ages. Our clinics embrace our mission of partnering with people to live healthy lives and our vision to be the most trusted partner for health in Oklahoma.

Come work in a positive team environment with our Primary Care clinic in Miami, Oklahoma. Earn great benefits including personal paid leave and retirement savings plan.

Clinic hours Monday - Friday 8a to 5p

Patient Services Rep - Full Time

Job Code: 8518

may be filled with a PSR Senior (8519)

Position Summary:

The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

Essential Functions:

The Patient Services Representative responsibilities include, but are not limited to, the following:

* Responsible for receiving and/or dispatching incoming phone calls

* Collects payments for copays and deductibles

* Makes financial arrangements for patients

* Performs check in and out duties accurately and timely

* Makes appointments for visits and, if an emergency, informs a clinical employee or provider

* Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.

* Accurately enters patient demographics into the practice management system

* Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals

* Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider

* Manages large call volume while maintaining excellent telephone etiquette

* Organizes workflow to meet patient needs in a timely manner

Accountability:

Reports to Office Manager/Supervisor.

Required Physical Demands (Subject to Reasonable Accommodation):

Keyboarding/Dexterity: Frequently; activity exists from 1/3 to 2/3 of the time
Standing/Walking: Occasionally; activity exists up to 1/3 of the time
Strength (Lift/Carry/Push/Pull): Sedentary (exerting up to 10 pounds of force occasionally)
Talking (Must be able to effectively communicate verbally): Yes
Seeing: Yes
Hearing: Yes
Color Acuity (Must be able to distinguish and identify colors): No

This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.

Environmental Conditions:

Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.

All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.

Qualifications:

* 1 year clerical experience preferred

* Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred

* 6 months customer service experience, 6 months telephone customer service experience preferred

* Must be able to communicate effectively in English (Verbal/Written)

PSR Senior - 8519 qualifications:

* 3 years of experience in a health care setting to include both interpersonal & telephone customer services

* Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred

* Knowledge of Microsoft Office

* Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool: This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

IMG Clinics: For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.

For Current Deaconess Incumbent(s) Only at the time of acquisition (10/1/2018): High School Diploma or equivalent preferred.

Keywords: INTEGRIS Health, Springdale , Patient Services Rep - Primary Care Clinic - Miami OK, Healthcare , Miami, Arkansas

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Healthcare Jobs


Physical Therapist Assistant - (PRN or Part-time) - Outpatient
Description: Description: br Physical Therapist Assistant PTA - PRN or Part-tineOutpatient SettingTulsa, OKAre you ready to join one of the strongest, fastest-growing rehabilitation service teams in the country (more...)
Company: H2Health
Location: Tulsa
Posted on: 04/14/2021

Pediatric General Surgery full time opportunity in Tulsa, OK
Description: Pediatric-Surgery opening in Tulsa, Oklahoma. This and other physician jobs brought to you by DocCafe.com Tulsa, Oklahoma - Metro Population of 900k and Growing Rapidly br Located 1.5 hours from Oklahoma (more...)
Company: Keith A. Long LLC, dba. Source Medical
Location: Tulsa
Posted on: 04/14/2021

Massage Therapist - Full Time
Description: Overview Are you ready to focus on doing what you love in a place that helps you feel and deliver your best Massage Envy is the leader in accessible massage and skin care. As a massage therapist at our-South (more...)
Company: Massage Envy
Location: Collinsville
Posted on: 04/14/2021


Pediatric's Travel Nurse (Peds RN)
Description: Travel Nurses Needed - Pediatric RN Specialties br Nationwide Pediatric Travel Nursing JobsPediatric Intensive Care Unit, Pediatrics, Pediatric OncologyHCEN has numerous request for RN Candidate Profiles (more...)
Company: RN Travel HealthCare Jobs
Location: Tulsa
Posted on: 04/14/2021

Neurology ICU RN Critical Care Unit, Travel RN
Description: Travel Nurses Needed - RN Intensive Care Units br Nationwide Neurology Intensive Care Registered Nurse Travel JobsNumerous Jobs and Assignments that you will not find on the public job boards. Looking (more...)
Company: RN Travel HealthCare Jobs
Location: Tulsa
Posted on: 04/14/2021

Medical Assistant
Description: Medical AssistantGENERAL SUMMARY OF DUTIES: Responsible for assisting physicians with patient care, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. (more...)
Company: The Orthopaedic Center
Location: Tulsa
Posted on: 04/14/2021

Cath Lab Registered Nurse - Travel RN
Description: Travel Nurses Needed - Cardiac Services br Nationwide Travel Cath Lab RN Nursing Jobs br Looking for a Cardiac Cath Lab travel assignment You are in the right place, the HCEN Network of staffing (more...)
Company: RN Travel HealthCare Jobs
Location: Tulsa
Posted on: 04/14/2021

Optometrist Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr
Description: Find your next job here Will
Company: Healthcare Jobs
Location: Tulsa
Posted on: 04/14/2021

Tulsa, Oklahoma, PM&R Opportunity
Description: Physiatry/Physical Medicine Rehabilitation opening in Tulsa, Oklahoma. This and other physician jobs brought to you by DocCafe.com Tulsa, Oklahoma, PM R Opportunity
Company: RecruitWell
Location: Tulsa
Posted on: 04/14/2021

Urology position in OK
Description: Urology opening in Tulsa, Oklahoma. This and other physician jobs brought to you by DocCafe.com Urology opening in Tulsa, OK Full-time, permanent opening Employed position Inpatient and outpatient (more...)
Company: Archway Physician Recruitment
Location: Tulsa
Posted on: 04/14/2021

Log In or Create An Account

Get the latest Arkansas jobs by following @recnetAR on Twitter!

Springdale RSS job feeds