Housekeeper
Company: HomeTowne Studios & Suites Bentonville
Location: Bentonville
Posted on: November 19, 2021
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Job Description:
JOB SUMMARY
The Housekeeper position will perform in accordance with company
standards as they relate to cleanliness of guestrooms and
maintenance of public areas, as well as to provide excellent
customer service. Responsibilities include cleaning guestrooms,
stripping of terry and linen, laundry duties, maintenance of public
areas, and protecting guest privacy and safety when within
reasonable control of the position to do so.
JOB DUTIES
- Ensure guestrooms are properly stripped of bed linens and terry,
garbage, and debris.
- The guestroom will be adequately stocked with room and brand
standard items that are maintained in a clean and presentable
fashion.
- Conducts self-inspections on each guestroom cleaned to ensure all
areas of cleaning and maintenance are covered.
- Consults with the front desk to communicate status of each
guestroom and report maintenance problems and areas of needed
improvement.
- Adherence to OSHA policies including maintaining all bottles
properly labeled and ensuring chemicals are not mixed.
- Reports any suspicious activity by guests or others or any unsafe
conditions to manager and front desk in a timely manner.
- Assists General Manager in Quality Assurance Evaluations to
ensure the hotel is meeting all housekeeping and cleanliness
standards.
- Meets guestroom and hotel cleanliness, maintenance, and property
upkeep standards at all times in accordance with the Standard
Operating Procedures.
- May include but not limited to laundry duties as stipulated by
General Manager including washing, drying, folding, stripping,
sorting, and cleanliness of guest room terry and linen as well as
maintenance of the laundry room, stocking of laundry supplies and
inventory of linen and guest room supplies.
- Ensures exceptional customer service to all guests and protects
guest privacy and safety when within reasonable control of the
position to do so.
- Regular work attendance which includes flexibility in work
schedule that may include afternoons, nights, weekends, and
holidays.
- Performs other related duties as assigned.
Keywords: HomeTowne Studios & Suites Bentonville, Springdale , Housekeeper, Hospitality & Tourism , Bentonville, Arkansas
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