Customer Service Representative II

Company: Missouri State Job Bank
Location: Cassville
Posted on: May 3, 2021

Job Description:

Regal is a leading manufacturer of electric motors and controls, power generation products and power transmission products serving customers throughout the world. We create a better tomorrow by developing and responsibly producing energy-efficient products and systems.We recognize that hiring and developing talent is a key element in our continued growth. We are looking for people with high energy, ambition and commitment to performance excellence. If you are looking for a business environment where people treat each other with mutual respect and dignity and each employee can make a difference and grow with organization, Regal is the company for you. Join us to help the world run more efficiently! Regal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal is committed to a diverse and inclusive workforce.May have limited authority to offer discounts to resolve inquiries regarding damaged, late or incorrect shipments of company products. Answers customer questions on order status, account status, pricing, or product following established procedures to resolve issues and refers more complex requests calls to appropriate staff. Uses computer software to check order information, determine availability of products and provide a quote. Refers unusual or complex problems to Supervisor or Customer Service Representative Lead for resolution.experience to become familiar with company products and customer service policies. Generally requires a high school diploma or equivalent and 4 or more yearsEqual Opportunity Employerminorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Keywords: Missouri State Job Bank, Springdale , Customer Service Representative II, Other , Cassville, Arkansas