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National Account Coordinator

Company: BrightView Enterprise Solutions
Location: Springdale
Posted on: May 3, 2021

Job Description:

Looking for an opportunity where success comes naturally? Then you may have found your crew. Were looking for a Client Relations Partner to join our team.Heres what youd do:The Client Relations Partner supports Operations to ensure services are complete and client expectations are met or exceeded. This individual works closely with National Accounts to address client service level agreement commitments for contracted snow and land services.Youd be responsible to:Managing communications and expectations with the client, National Accounts and field operations team membersEffectively manage internal and external client interfacing systems daily to support operations and client needsCommunicating weather updates to clients when neededMonitoring and managing client work order to client contract scope and communicate expectations accordinglyPoint of contact for client escalations and site level concernsManaging out of scope proposed work through proposal lifecycleCollaborating cross functionally to drive work orders to timely completionPerforms other duties as assignedYou might be a good fit if you have:An Associates degree or equivalent work experience in a customer service industry servicing internal and external customersAbility to influence and persuade, develop and maintain professional relationshipsComfortable with change and ambiguity, acts as a change agent Critical thinking and problem solving skillsAbility to multitask, prioritize and work independently while maintaining strong attention to detail Highly motivated self-starterExceptional written and verbal communication skillsStrong computer skills including Word, PowerPoint, Outlook, and expert level proficiency in Excel Flexibility in schedule to assist with urgent opportunities after core business hoursAnd while not mandatory, it would be great if you also have:Experience working in a position with extensive outbound call requirements Heres what to know about working here:At BrightView, were a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though were the nations leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. If youre looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, theres no limit to what we can do, and what you can achieve.In addition to industry-leading development opportunities, youll also have benefits and perks like:Competitive salaryPaid time offMedical, dental, and vision insuranceThink youve found your crew? BrightView is an Equal Employment Opportunity and E-Verify Employer.

Keywords: BrightView Enterprise Solutions, Springdale , National Account Coordinator, Other , Springdale, Arkansas

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