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Career Opportunities: Client Services Specialist 2 (27981)

Company: BNSF Logistics
Location: Springdale
Posted on: May 6, 2021

Job Description:

BNSF Logistics is a technology and people-driven third-party logistics company that delivers what matters to our people, our customers, our carriers, and our communities. BNSF Logistics is a place where diverse talent works together every day in an inclusive way to create and implement the best ideas to help usDELIVER WHAT MATTERS. We achieve this through our commitment to our Guiding Principles which helps us create the ultimate competitive advantage in the marketplace. . We PROTECT THE WELL-BEING OF OURSELVES AND OTHERS We DRIVE INNOVATION AND EMBRACE TRANSFORMATION We RESPECT AND SERVE EVERYONE We KEEP OUR COMMITMENTS We FOSTER A COLLABORATIVE AND INCLUSIVE COMMUNITY We CELEBRATE AND ENJOY THE JOURNEY!. . . Client Services Specialist 2. Springdale, Arkansas. . Primary Functions: As a Client Service Specialist, you will develop great relationships and partnerships with our customers to act as the primary day-to-day contact for customers to optimize the collections of past due receivables.. . This position is responsible for the research of past due accounts, reaching out to customers for resolution, compiling collection reports, administering daily aging, and the research of unapplied cash. Other duties include performing analysis for credit information and the activation of new customers. . Education and/or Experience Qualifications: High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. bookkeeping/accounting, basic finance, computers and software, mathematics, communications, etc, plus 6 months to 2years related experience and/or training, or equivalent combination of education and experience. Associates Degree or above is a plus. . Position Responsibilities: Review and administer daily aging report. Research issues of accounts receivable for assigned customers. Collections of past due accounts. Compile and present collection reports, bad debt reports and other report information. Perform analysis of account for credit information. Activation of new customers and participation in the customer onboarding process. Maintenance of more strategic accounts. Perform any other related duties as required or assigned. . Preferred Qualifications: 6 months to one year working in Accounts Receivable, Accounts Payable or Billing role in a transportation or logistics company. Enjoys performing analysis, with attention to detail and working to correct customer invoices when errors are discovered. Enjoys researching invoice questions and issues, identifying errors and proposing solutions. Ability to effectively educate other areas of the business in order to reduce future errors. Ability to effectively communicate with internal and external stakeholders. Proficient in Excel using formulas, vlookup and pivot tables. . . Disclaimer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. . BNSF Logistics offers competitive benefit programs and services including, but not limited to: : Competitive pay. Comprehensive health benefits package. 401(k) plan with employer match. Flexible spending account. Company paid life, short-term and long-term disability insurance. Employee discounts on autos, travel, electronics, insurance, etc. Tuition assistance. Professional training staff with an industry leading Learning Management System. Company culture that recognizes its employees. . BNSF Logistics is an Equal Opportunity Employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Keywords: BNSF Logistics, Springdale , Career Opportunities: Client Services Specialist 2 (27981), Other , Springdale, Arkansas

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