Career Opportunities: Client Services Specialist 2 (27981)
Company: BNSF Logistics
Posted on: May 6, 2021
BNSF Logistics is a technology and people-driven third-party
logistics company that delivers what matters to our people, our
customers, our carriers, and our communities. BNSF Logistics is a
place where diverse talent works together every day in an inclusive
way to create and implement the best ideas to help usDELIVER WHAT
MATTERS. We achieve this through our commitment to our Guiding
Principles which helps us create the ultimate competitive advantage
in the marketplace. . We PROTECT THE WELL-BEING OF OURSELVES AND
OTHERS We DRIVE INNOVATION AND EMBRACE TRANSFORMATION We RESPECT
AND SERVE EVERYONE We KEEP OUR COMMITMENTS We FOSTER A
COLLABORATIVE AND INCLUSIVE COMMUNITY We CELEBRATE AND ENJOY THE
JOURNEY!. . . Client Services Specialist 2. Springdale, Arkansas. .
Primary Functions: As a Client Service Specialist, you will develop
great relationships and partnerships with our customers to act as
the primary day-to-day contact for customers to optimize the
collections of past due receivables.. . This position is
responsible for the research of past due accounts, reaching out to
customers for resolution, compiling collection reports,
administering daily aging, and the research of unapplied cash.
Other duties include performing analysis for credit information and
the activation of new customers. . Education and/or Experience
Qualifications: High school or GED, plus specialized schooling
and/or on the job education in a specific skill area; e.g.
bookkeeping/accounting, basic finance, computers and software,
mathematics, communications, etc, plus 6 months to 2years related
experience and/or training, or equivalent combination of education
and experience. Associates Degree or above is a plus. . Position
Responsibilities: Review and administer daily aging report.
Research issues of accounts receivable for assigned customers.
Collections of past due accounts. Compile and present collection
reports, bad debt reports and other report information. Perform
analysis of account for credit information. Activation of new
customers and participation in the customer onboarding process.
Maintenance of more strategic accounts. Perform any other related
duties as required or assigned. . Preferred Qualifications: 6
months to one year working in Accounts Receivable, Accounts Payable
or Billing role in a transportation or logistics company. Enjoys
performing analysis, with attention to detail and working to
correct customer invoices when errors are discovered. Enjoys
researching invoice questions and issues, identifying errors and
proposing solutions. Ability to effectively educate other areas of
the business in order to reduce future errors. Ability to
effectively communicate with internal and external stakeholders.
Proficient in Excel using formulas, vlookup and pivot tables. . .
Disclaimer. The above statements are intended to describe the
general nature and level of work being performed by people assigned
to this classification. They are not to be construed as an
exhaustive list of all responsibilities, duties, and skills
required of personnel so classified. All personnel may be required
to perform duties outside of their normal responsibilities from
time to time, as needed. . BNSF Logistics offers competitive
benefit programs and services including, but not limited to: :
Competitive pay. Comprehensive health benefits package. 401(k) plan
with employer match. Flexible spending account. Company paid life,
short-term and long-term disability insurance. Employee discounts
on autos, travel, electronics, insurance, etc. Tuition assistance.
Professional training staff with an industry leading Learning
Management System. Company culture that recognizes its employees. .
BNSF Logistics is an Equal Opportunity Employer that is committed
to diversity, and values the ways in which we are different. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or
any other status protected by law.
Keywords: BNSF Logistics, Springdale , Career Opportunities: Client Services Specialist 2 (27981), Other , Springdale, Arkansas
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