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Repair Services Engineer, I

Company: Zebra Technologies Corp.
Location: Bentonville
Posted on: June 12, 2021

Job Description:

Overview

At Zebra, we're reinventing how businesses operate at the enterprise edge - helping them run faster, smarter, and more connected than ever before. We are a dynamic community of builders, doers and problem solvers, we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business. Being a part of Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we've only just begun.

Working within the Global Zebra service division, this position is responsible for working collaboratively with Repair Engineering management for successful and on time implementation of process's required to support product repair within the assigned region.

This is Monday-Friday, 8am-5pm

Responsibilities

  • Supports New Product Introduction by helping to ensure all operations are ready to repair new devices as they are released to market. Help to ensure tools and equipment have been qualified. Assist with training production group on repair process for newly released devices
  • Work closely with product engineering teams, depot management and repair engineering management to assist with the implementation of product design and process changes within the global repair depots
  • Follows standard practices and procedures to analyze returns. May recommend process improvement and assist with the improvement implementation with key customers
  • May shadow more senior team members in key customer meetings
  • ECN (Engineering Change Notices) - assist with the management and implementation of service engineering change management ECN to the repair depots
  • Participates in cost reductions efforts as assigned
  • Assist with the creation of process documentation for team and repair depots
  • Works toward six sigma certifications and applies knowledge to projects under supervision

Qualifications

Required:

High School GED or equivalent 2+ years' experience within mobile device repair Proficient in the use of MS Office (Excel, PowerPoint, Word, and Outlook) Good communication both written and verbal Ability to work with different levels of the organization

Preferred:

Bachelor's degree (or degree in progress) in an electronic or mechanical discipline Experience with design for service a plus Automated test systems and/or National Instruments Familiar with quality measurement techniques - 5S, TWM, project management ZPL - Program Language preferred Familarity with IP Ratings preferred Six Sigma Certification a plus

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

Keywords: Zebra Technologies Corp., Springdale , Repair Services Engineer, I, Other , Bentonville, Arkansas

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