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Family services Assistant

Company: State of Arkansas
Location: Harrison
Posted on: June 12, 2021

Job Description:

Position Number: 22103908

County: Boone

Posting End Date: 06/18/21

Anticipated Starting Salary: $29,045.95


Hiring Official: Angel Deal

Special Work Conditions: The FSW is expected to: be prepared to work non- standard work hours which often include on call schedule, evenings, weekends and holidays; operate a motor vehicle safely according to applicable laws at any time of day or night; have reliable personal transportation; extensive in-state travel ability; maintain a valid driver's license and current auto insurance; ability to work with families who are experiencing poverty, addiction, and/or some type of neglectful or abusive situation; to lift weight (i.e., picking up children) up to 50 lbs.; ability to transport children and adults, ability to deal with complex situations and problem solve those situations, ability to deal with stressful situations.

Preferred Qualifications: Experience in working with children and/or families, some experience with community engagement or community resources. Public speaking and computer experience preferred. Organizational skills are a must.

The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Class Code: L078C

Grade: GS04


Salary Range: $29,046.00 - $42,117.00


The Family Services Assistant is responsible for providing counseling, support, and social services to program recipients. This position is governed by state and federal laws and agency/institution policy.


Interviews client and family members to determine client's needs, problems, and social services required, visits the client's home to verify data collected or observe and assess client's social environment. Reviews all background information, develops a service plan, and refers client to service providers, including making changes as needed, making appointments for abuse examinations, and ensuring service applications are complete. Participates in the development and review of individualized client programs and documents the client's program progress by memos, case notes, forms, and letters. Monitors scheduling of comprehensive health assessments, notifies all parties, and assists caseworkers with completion of medical recommendations as needed. Counsels client in behavioral, bereavement, stress, and/or personal matters and assists client with personal services by helping them respond to personal and official correspondence and business. Visits alternate resources, such as workshops, daycare facilities and special programs to determine usefulness to the client's progress and meets with local school officials to determine if client can be placed in special education classes and determines which facility would best fit the client's needs. Establishes and maintains contact with clients' families to provide information and referral to other sources when requested. Performs other duties as assigned.



Knowledge, Skills and Abilities

Knowledge of the principles and techniques of social service case management. Knowledge of agency, community, and state human service resources programs and services. Knowledge of the principles and practices of counseling and social work. Ability to prepare, present, and review oral and written information and detailed reports. Ability to interview, obtain, evaluate, and provide information relating to the problems and services needed. Ability to provide support, guidance, and counseling to clients. Ability to develop and monitor the effectiveness of programs and services for clients. Ability to investigate and secure information pertaining to client abuse.

Minimum Qualifications

The formal education equivalent of a bachelor's degree in psychology, sociology, social work or related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.



The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Nearest Major Market: Harrison

Keywords: State of Arkansas, Springdale , Family services Assistant, Other , Harrison, Arkansas

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