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Senior Design Director II, Associate Experiences - (Senior Director II, User Experience)

Company: Wal-Mart
Location: Bentonville
Posted on: June 12, 2021

Job Description:

Position Summary...

What you'll do...

The Walmart Product Design team builds digital products to enhance the lives of millions of Americans. We create richly compelling experiences for customers, whether they are at home, in our stores, or on the go. We also build the tools and services our 1.5 million+ employees need to do their jobs in our offices, stores, and supply chain.

Our Senior Design Director II, Associate Experiences, will lead a 40-person team of amazing designers and prototypers building the future of retail from the enterprise perspective. The portfolio of our Associate Experiences team covers four key areas: next-generation store experiences, corporate software for our merchants and marketplace sellers, tools our store associates use for managing inventory and serving customers, and logistics for supply chain.

The Senior Design Director II, Associate Experiences, will serve on the Walmart Product Design Senior Leadership Team. The Walmart Product Design Senior Leadership Team includes the leaders of Customer Platform, Digital Services, Design Platform, and Associate Experiences. While there are 4 pillars in the Walmart Product Design Team, we all work together to create the culture of the design community and lead design innovation at Walmart.

You'll get to deliver human-centred solutions for every activity that makes Walmart the Fortune #1 company in the world. By innovating on the world's biggest stage, you will have the chance to shape the future of retail and beyond. If you are motivated by complex, purposeful challenges, being Senior Design Director, Associate Experiences at Walmart could be the fit you've been looking for.

You'll sweep us off our feet if you have...

  • Experience in a complex environment: Ability to understand and thrive in a fast-changing and complex environment. Understanding of the cadences of digital business transformation.
  • Strong EQ: Ability to connect on an individual team member level as well negotiate and create trust with cross-functional partners. Ability to manage relationships, set expectations, and keep commitments.
  • Breadth and depth in enterprise: Relevant experience and informed insights in enterprise tools, services, software.
  • Alignment with our Walmart values: Integrity, strong sense of self, humility, transparency.
  • Communication: Clear, honest, and regular communicator. Ability to receive and give constructive feedback.
  • Team mindset: Builds bridges with the team and with other teams in the portfolio so we reinforce that we are one design org.
  • Aspirational: Ability to bring people forward on a positive mission to improve the individual experience, the design org, and the products and services for our associates. Servant leader with a heavy dose of grit!
  • Creative Direction: Excellent and proven design sense. Guides work as needed to help improve design quality and communicate design intent. Storytelling expert. Willing to get into the weeds when required.

You'll make an impact with strengths in these areas:

  • Team connectivity: Leading team in a way that respects and nurtures each of the areas of the Associate Experience portfolio. and the entire product design org.
  • Partnership: Facilitating creative problem-solving across cross-functional partners in business, engineering, and product to drive best-in-class thinking from all parts of the organization and seamlessly integrating competitive organizational goals.
  • Management: Driving and holding others accountable to create high-quality and end-user centric experiences.
  • Experimentation: Fostering a maker mindset so teams can iterate and experiment collaboratively in order to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences.
  • Systems thinking: Thinking holistically and practically with a deep understanding and appreciation of the dynamics that are part of digital transformation in a big company.
  • Agility: Switching gears from business negotiation to deep design thinking to rapid-fire execution. All in a day's work!

Minimum Qualifications

Bachelor's degree in Design, Business, Communications or related field and 10+ years of experience managing design teams and leading cross-functional partners in a complex, fast-moving environment.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions - while being inclusive of all people.

Hello, NW Arkansas

With over 200 miles of trails, an emerging locally-sourced food scene, the world-renowned Crystal Bridges Museum-NWA has something for everyone.

Discover NW Arkansas

  • Art

Crystal Bridges Museum

Celebrate the American spirit in a setting that unites the beauty of art and the power of nature.

  • Culture

Walton Arts Center

Arkansas' premiere center for visual arts and entertainment.

  • Education

The Amazeum

An interactive children's museum that's fun for the whole family.

  • Commune

Botanical Gardens

42 acres of premiere public garden space.

  • Explore

Devil's Den State Park

Located on 2,500 acres, Devil's Den State Park is the perfect place to explore Arkansas' natural beauty.

  • come together

Fayetteville Square

The best of shopping and restaurants, right in the heart of Fayetteville.

All the benefits you need for you and your family

  • Multiple health plan options, including vision & dental plans for you & dependents
  • Financial benefits including 401(k), stock purchase plans, life insurance and more
  • Associate discounts in-store and online
  • Education assistance for Associate and dependents
  • Parental Leave
  • Pay during military service
  • Paid Time off - to include vacation, sick, parental
  • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.

Frequently asked questions

  • On average, how long does it take to fill out an application?

On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

  • Can I change my application after submitting?

No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

  • How do you protect my personal information?

Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

  • What are the recommended Internet Browsers for applying for open roles?
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  • Chrome 12+

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Keywords: Wal-Mart, Springdale , Senior Design Director II, Associate Experiences - (Senior Director II, User Experience), Other , Bentonville, Arkansas

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