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E&C Information Protection & Privacy Manager (Flex location)

Company: PwC
Location: Bentonville
Posted on: June 12, 2021

Job Description:

A career in Risk Management, within Internal Firm Services, will provide you with the opportunity to advance and foster integrity based decision making and conduct by PwC professionals throughout our organisation. You'll focus on promoting and monitoring compliance with applicable external laws and regulations as well as internal policies and procedures to help manage PwC's regulatory, litigation, and reputational risk. Our Compliance team is responsible for oversight of all Compliance activities by our PwC professionals. As part of the team, you'll help promote and monitor compliance with applicable external and internal policies, laws and regulations and subsequently, manage PwC's regulatory, litigation and reputational risk.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm's/client's expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm's code of ethics and business conduct.

This role supports the PricewaterhouseCoopers LLP firm in Mexico. Candidates may be located in the US or Mexico and must be bilingual in Spanish and English.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:

6 year(s) of experience managing ethics and investigations, emphasizing related policy writing/analysis and data/analytics reporting

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success in some or all of the following areas:

  • Investigating complex and sensitive complaints involving alleged violations of law, regulation and policy from intake and triage through discipline and closure;
  • Developing and improving policies and processes;
  • Providing professional services in audit -- internal or external -- finance, law, forensics, tax, risk or advisory;
  • Investigating or auditing report writing, and trend analysis (analyzing data and preparing reports); and,
  • Managing ethics, code-of-conduct, compliance and related topics, policies and processes from an Ethics & Compliance or related perspective (e.g., audit, legal, forensic investigations, HR, IT, finance, security or procurement).

Demonstrates intimate abilities and/or a proven record of success in some or all of the following areas:

  • Possessing audit or investigation skills, preferably involving complaints of law, regulation and integrity violations, including harassment, discrimination, retaliation, time, expense, gifts and entertainment fraud, conflicts of interest, and breach of privacy/confidentiality;
  • Leveraging written and verbal communication skills involving (1) receiving and investigating complaints (2) having challenging, sensitive and confidential conversations (3) providing policy guidance (4) policy maintenance and development (5) ethics communications and training and (6) trend analyses;
  • Conducting root cause analyses including change agility, especially the abilities to analyze data and report on on trends and continuously improve processes to align with regulatory and business changes;
  • Operating with a high degree of independence and accountability in the receipt, triage and investigation of complaints, while guiding, coaching and collaborating with internal leaders, staff, clients and vendors;
  • Organizing and prioritizing responsibilities in order to manage multiple projects concurrently; and
  • Managing, training or supervising investigators; and,
  • Collaborating with stakeholder functions in an internal investigations process, including HR, Legal, Internal Audit, IT, Security, Finance, and Procurement, seeking diverse views to encourage improvement and innovation.

Keywords: PwC, Springdale , E&C Information Protection & Privacy Manager (Flex location), Other , Bentonville, Arkansas

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