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Desktop Support - Contract to Hire

Company: TEK Connexion
Location: Springdale
Posted on: November 19, 2021

Job Description:

Desktop Support
Springdale AR.
Contract to Hire

--- Minimum Associates degree in Computer Science or related field
--- Deskside support experience and Basic troubleshooting skills including: hardware, software, printing, networking, file shares, etc.
--- Windows 10 experience - ability to resolve Windows 10 Operating System Issues and Errors
--- Proficient in the latest Microsoft Office Applications (Office 365)
--- Remedy \ Service Now or related ITSM ticketing tool experience
--- Printer support can include various brands of printers, various types of scanners
--- Familiarity with Microsoft Active Directory
--- Experience with computer asset tracking
--- Experience with user ID creation
--- Some experience with support and administration of network phones (VoIP system).
--- Understanding of Symantec Virus Scan software
--- Ability to work with multiple platforms, devices, etc.
--- Ability to research and resolve technical issues and know what to do next and/or when to escalate for help
--- Ability to walk and bend and perform labor-related duties of connecting computer equipment
--- Ability lift up to 50 lbs. when moving electronic equipment
--- Ability to maintain and abide with compliance activities driven from a central compliance group
--- Ability to communicate technical information to non-technical audiences
--- Must be amenable with doing Overtime or off-hour work when needed
--- Strong sense of customer service
--- Good organizational skills
--- Excellent Verbal and Written Communication Skills
--- Ability to multi-task
--- Team-oriented / team player
--- And other duties as requested

Keywords: TEK Connexion, Springdale , Desktop Support - Contract to Hire, Other , Springdale, Arkansas

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