Scheduler - COPES
Company: Family & Children's Services
Location: Tulsa
Posted on: April 24, 2024
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Job Description:
DescriptionCCBHC is an integrated community behavioral health
model of care intended to provide integrated, evidence-based,
trauma-informed, recovery-oriented and person-and-family-centered
care. The CCBHC offers the full array of CCBHC-required mental
health, substance use disorder (SUD) and primary care screening
services. The CCBHC scheduler will work in partnership with the
Senior Program Director and with others as part of a structured
inter-disciplinary team, within a Certified Community Behavioral
Health Center (CCBHC) model. The Scheduler is responsible for the
effective implementation of all day to day updates and/or changes
to the Children's Mental Health schedules, managed in the EHR
system to ensure highest utilization of Clinicians time. Will
ensure that scheduling is maximized for the clinician in the CFSC
department
Responsible for answering referrals via online systems, cell phone,
or email when referrals call, avoiding letting the phone go to
voicemail as much as possible. Communicates agency information and
relevant policies to discharge planners and sets appointments for
discharging clients within 72 hours.
QUALIFICATIONS:
Requires a high school diploma or the equivalent, preferably with
courses in typing, office administration and computer software. Two
years of experience in related office work is required. All CCBHC
required training courses must be completed within in 30 days of
hire. Requires ability to work with the public, ability to work
with agitated, mentally ill and/or substance-abusing clients,
ability to maintain an effective working relationship with agency
employees, ability to maintain a professional manner at all times
and ability to maintain confidentiality. Ability to manage
multi-line telephone system and other communication technologies.
Bookkeeping knowledge preferred. Must possess computer skills. Must
possess a drivers license and use personal automobile to travel to
locations other than primary office. Qualifications
EducationHigh School (required)
Licenses & CertificationsDrivers License (required)
Equal Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Family & Children's Services, Springdale , Scheduler - COPES, Other , Tulsa, Arkansas
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