Transportation Security Officer (TSO)

Company: Transportation Security Administration
Location: Bentonville
Posted on: March 20, 2023

Job Description:

Summary Transportation Security Officers are responsible for providing security and protection of travelers across all transportation sectors in a courteous and professional manner. Their duties may also extend to securing high-profile events, important figures and/or anything that includes or impacts our transportation systems. Learn more about the Transportation Security Officer (TSO) role on the TSA Careers Website. Responsibilities For more information on working at Northwest Arkansas Regional Airport, please Click Here. Salary Information: The salary range listed above includes locality pay of 16.50% and a retention incentive of 10% of adjusted pay that is unique to this duty location. In order to recruit and retain highly qualified employees at this location, TSA has approved the payment of a bi-weekly retention incentive. The current starting hourly rate for this position is $19.41. The continuation of the incentive portion of this hourly rate is contingent upon annual approval and funding. Sign-on Bonus: The Transportation Security Administration is offering a sign-on bonus of up to $2,000 for this location; $1,000 after onboarding and an additional $1,000 after one year of service. This initiative applies to TSO new hires who onboard prior to September 30, 2023. On July 2, 2023, TSA is converting to a new compensation plan. Under this new plan, Transportation Security Officer (TSO) salaries will become significantly more competitive with the implementation of a three-rung, D, E, and F band career ladder. For additional information, please click here. Hiring: TSA may apply a gender-specific (male or female) hiring preference to fill TSO positions in order to meet security mission and same gender pat-down job-related requirements. At airport locations where it is necessary to apply the hiring preference, candidates of the needed gender will be provided preference in the scheduling of the computer based aptitude test, airport assessments, processing and selection. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. Securing Travel, Protecting People-At the TSA, you will serve in a high-stakes environment to safeguard the American way of life. Across the nation, you will be on the front line of the DHS's TSA team as they secure airports, seaports, railroads, highways, and public transit systems, thus protecting our transportation infrastructure and ensuring freedom of movement for people and commerce. Realistic Job Preview: The Realistic Job Preview gives you an honest, objective and vivid portrait of what it means to work as a Transportation Security Officer (TSO) and provides employee testimonies about both the good and the challenging aspects of being a TSO. To view the video, please Click Here. Transportation Security Officers (TSOs) provide security and protection of air travelers, airports and aircraft in a courteous and professional manner. This includes: Operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircraft. Performing searches and screening, which may include physical interaction with passengers (e.g., pat-downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins, and property weighing up to 50lbs. Controlling terminal entry and exit points. Interacting with the public, giving directions and responding to inquiries. Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure, and disruptive and angry passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations. Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches. This may include application of risk-based security screening protocols that vary based on program requirements. Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and is open to change and adapts to new information or unexpected obstacles. NOTE: Employees occupying frontline positions, i.e., individuals occupying positions that involve contact with the traveling public on a regular and recurring basis, may be required to wear TSA approved and issued personal protective equipment (PPE). This requirement is in place to address the COVID-19 pandemic and comply with Executive Order 13991 and TSA's Pandemic and Emerging Infectious Disease and Workforce Protection Plan. PPE includes TSA issued surgical masks, face shields, and nitrile gloves. At TSA, the health and safety of our employees is a top priority. Requirements Conditions of Employment Must be a U.S. Citizen or U.S. National and at least 18 years of age Pass a drug screening, medical evaluation, and background investigation Subject to post-employment random drug and/or alcohol testing Must be registered for Selective Service (males born after 12/31/59) Must be available to work various shifts and overtime, as needed Mandatory travel for training and occasional travel may be required The requirements listed above must be met at the time of application submission. Other Requirements: Selective Service Registration Requirement: TSA policy requires verification of Selective Service registration for male applicants born after 12/31/59. To find out if you initially meet the Selective Service registration requirement for TSA employment, please Click Here. Credit: Applicants must not have delinquent Federal or State taxes, or past due child support payments. E-Verify: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities. Residency Requirement: To ensure adequate background investigative coverage, applicants are required to have resided within the United States for three of the last five years at the time of the pre-hire background investigation. For those applicants who do not meet this residency requirement, an exception may be granted under the following circumstances - (1) applicant worked for U.S. Government in foreign countries in federal civilian or military capacities; (2) applicant was or is a dependent accompanying a federal civilian or military employee serving in foreign countries; (3) applicant who studied abroad at a U.S. affiliated college or university; or (4) applicant who has a current and adequate federal background investigation completed for a federal or Government contractor position. Qualifications Applicants must meet these qualifications in order to be further evaluated in the TSO hiring process: Have a high school diploma, General Educational Development (GED), High School Equivalency Test (HiSET), or Test Assessing Secondary Completion (TASC) credential OR at least one year of full-time work experience in the security industry, aviation screening, or as an X-ray technician Be proficient in the English language (i.e., able to read, write, speak, and comprehend) National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Additional Information No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position. This position is not a law enforcement position and therefore, is not covered by Law Enforcement Availability Pay or Law Enforcement Retirement. Per the President's 2014 Fair Employment memo, TSA policy is to not adversely consider a candidate based on unemployment or financial difficulty through no fault of their own. For more information on the Fair Employment policy, see "Additional Resources" here. TSA is an excepted service agency. Employment with TSA does not confer the "Competitive Status" that generally results from selection and service in Competitive Service agencies. However, permanent employees who have at least one year of continuous service with TSA will be eligible to apply for positions in other Federal agencies under the OPM-DHS Interchange Agreement. Reasonable Accommodation: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact HC ServeU Customer Care at HC-ServeU@tsa.dhs.gov. Bargaining Unit Status: This position is in the bargaining unit for which the American Federation of Government Employees (AFGE) is the exclusive representative. Reemployed Annuitants: Since the TSO position is permanent, it does not meet the eligibility requirement for a salary offset waiver under the National Defense Authorization Act (NDAA) for Fiscal Year 2010. Therefore, former Federal or Postal Service employees who are receiving a civilian retirement annuity may have their salary reduced by the amount of their pension, which could result in a biweekly net pay as low as zero dollars ($0.00) or a debt owed to the Federal Government. TSO Dress and Appearance Responsibilities: TSOs are required to adhere to the Personal Appearance Standard that requires a neat, clean and professional appearance while on duty or while wearing a uniform. This includes adherence to policies on accessories and grooming. For example, with the exception of 1/4 inch stud-type earrings, body and/or tongue piercing may not be visible to the public. In addition, tattoos of any kind on the head, face, and exposed areas of the neck must be covered at all times and not visible to the general public. TSA issued and approved items such as turtlenecks or dickies may be used to cover tattoos on the lower neck. Work Schedules for Part-time Positions: Specific work shifts and schedules will be determined by the airport. Part-time shifts generally range from 16-32 hours per week Part-time work consists of shift-work on any day from Sunday through Saturday, which may include irregular hours, nights, holidays, overtime, extended shifts and weekend shifts, changing shifts, and split shifts A "split-shift" consists of any two work shifts, each lasting at least two (2) hours in one 24-hour period, with at least two (2) hours between work shifts Maintaining Employment: All TSOs must maintain the standard level of certification and fitness for duty, to include: Completing classroom training, on-the-job training, and all initial certification testing Recurrent and specialized training and recertification tests on a periodic basis Passing background investigations, including a criminal check and credit check, and all randomly administered drug and alcohol screening tests

Keywords: Transportation Security Administration, Springdale , Transportation Security Officer (TSO), Professions , Bentonville, Arkansas