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HVAC Service Field Supervisor

Company: Paschal Air, Plumbing & Electric
Location: Springdale
Posted on: March 20, 2023

Job Description:

We are looking for a HVAC Service Field Supervisor to join our team!Work for an established yet innovative and growing company utilizing leadership skills to provide daily supervision and support to a team of field technicians. Click for a behind the scenes look at a day in the life of a Pascal Pro at our Northwest Arkansas location. Whether you are in - AR, MO, or TX you will have a team to support you.What you'll be doing: -

Supervise team of field technicians, ensure team delivers high quality service, evaluates service, and conducts any necessary corrective action. -Assist Service Manager to interview, hire, coach, counsel, discipline, train and manage field technicians. Execute new hire orientation for all field technicians.Conduct "ride alongs" with field technicians to ascertain improvement areas and provide coaching related to customer service, technical skills, knowledge and promotion of products and services, proper tune-up procedures and on time and accurate submission of all job information.Improve department and individual technician KPI's through training. Successful Candidate Must Possess the Following Qualifications:
Superior customer service, leadership and mentorship capabilities and ability to grow and train a teamPossession of a valid driver's license and good driving record.Possess great mechanical aptitude.Strong ability to read and understand technical instructions.Good written and verbal communication skills. Ability to create concise yet informative service performance and other technical notes in a shared environment.Strong knowledge of equipment, tools and methods commonly applied in repairing air conditioning and heating equipment.Knowledge of principles of operation of HVAC systems and safety practices.Accurate diagnostics ability.Excellent ability to explain technical information to clients.Computer knowledge and the ability to apply the necessary software tools, such as time keeping, customer billing and applying credit card payments.Ability to attract, hire, train and retain field technicians.What you'll love about working for us:We are serious about maintaining our team-oriented culture centered on our Customers, our Employees, and the Company in that order - while having a lot of fun doing it
Enjoy a brand new, centrally located, award-winning facility in NWAWork with experienced and forward-thinking creative professionals Healthcare, vacation, retirement savings and other benefits available Successful candidates:. . . want to build something with us. - You're highly motivated and can work easily and effectively in teams as well as independently. - -You are punctual, professional, a great listener, recorder, and communicator, and genuinely want to help others. - - -Powered by JazzHR

Keywords: Paschal Air, Plumbing & Electric, Springdale , HVAC Service Field Supervisor, Professions , Springdale, Arkansas

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