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Sales Support Coordinator -Bentonville, AR

Company: Lozier
Location: Bentonville
Posted on: August 3, 2022

Job Description:

Lozier Corporation is an industry leader in providing store fixtures to major retailers across the U.S. and around the world. Headquartered in Omaha, Lozier began manufacturing fixtures in 1956, and originated the basics of today s shelving systems. Today, Lozier has over 4 million square feet of manufacturing and distribution space across facilities located in five states. We are committed to quality and service, building our business around integrity and respect, and investing in our people and communities.

We continue to invest in technology and people to ensure we remain competitive in the industry. That means opportunities for you to grow and develop as an employee and individual. Whether you have a clear idea of where you see yourself in your career or not, Lozier has a diverse range of departments with their own challenges and opportunities for growth to explore. You ll find a welcoming and team-oriented environment where employees strive to not only help the company succeed but also help each other succeed too.

This position will work onsite in the Bentonville, AR office supporting the sales team.

POSITION SUMMARY

This is a sales support role not a sales role. This position c oordinates and directs the order writing process for assigned new stores, remodels, roll-outs and special fixture projects for specific customers. The Sales Support Coordinator assists in developing and implementing new processes for special projects, and serves as a backup to Sales.

ESSENTIAL JOB FUNCTIONS

--- Spends 80% of time on order writing and related duties and 20% on administrative duties and training.
--- Responsible for maintaining accurate and up to date templates and using best practices in order writing.
--- Resolves questions and problems on orders.
--- Responsible for the creation of customer Models and accurate set-ups
--- Develops and/or maintains statistical or other reports required by the customer using various PC software applications (Excel, Word, Access).
--- Responsible for evaluating plan revisions and making necessary changes to the order through the appropriate system.
--- Works with Product Management on obtaining quotes for special product. Uses sales support/specific customer knowledge to review quotes for inaccuracies.
--- Obtains new product drawings, renderings for customers/sales when needed.
--- Primary order writing contact for new store, add-on orders, and remodel orders, answers questions from buyers, project managers or other customer personnel on what was ordered and other inquiries.
--- Creates and maintains parts, accessories, fliers, and installation catalogs for National Hardware accounts.
--- Available for other projects as needed.
--- Demonstrates regular attendance and timeliness in reporting work, meetings, and completing assignments.
--- Ability to work and interact with others in a team environment.

JOB QUALIFICATIONS

Education : Bachelor s degree in business, marketing or relevant field preferred.

Experience: Minimum of 2-3 years of business, customer service, sales support, or other related experience if non-degreed.

Required Skills:

--- Demonstrated analytical and problem solving skills.
--- High attention to detail and accuracy.
--- Communicates effectively.
--- Average math aptitude.
--- Advanced level of PC skills (Windows, Word, Excel, Access).

SPECIAL DEMANDS

--- Travel may be required, flexibility to travel on short notice up to 25% of the time throughout the year.
--- Ability to read fine print on blueprints.

Lozier Corporation is an industry leader in providing store fixtures to major retailers across the U.S. and around the world. Headquartered in Omaha, Lozier began manufacturing fixtures in 1956, and originated the basics of today s shelving systems. Today, Lozier has over 4 million square feet of manufacturing and distribution space across facilities located in five states. We are committed to quality and service, building our business around integrity and respect, and investing in our people and communities.

We continue to invest in technology and people to ensure we remain competitive in the industry. That means opportunities for you to grow and develop as an employee and individual. Whether you have a clear idea of where you see yourself in your career or not, Lozier has a diverse range of departments with their own challenges and opportunities for growth to explore. You ll find a welcoming and team-oriented environment where employees strive to not only help the company succeed but also help each other succeed too.

This position will work onsite in the Bentonville, AR office supporting the sales team.

POSITION SUMMARY

This is a sales support role not a sales role. This position c oordinates and directs the order writing process for assigned new stores, remodels, roll-outs and special fixture projects for specific customers. The Sales Support Coordinator assists in developing and implementing new processes for special projects, and serves as a backup to Sales.

ESSENTIAL JOB FUNCTIONS

--- Spends 80% of time on order writing and related duties and 20% on administrative duties and training.
--- Responsible for maintaining accurate and up to date templates and using best practices in order writing.
--- Resolves questions and problems on orders.
--- Responsible for the creation of customer Models and accurate set-ups
--- Develops and/or maintains statistical or other reports required by the customer using various PC software applications (Excel, Word, Access).
--- Responsible for evaluating plan revisions and making necessary changes to the order through the appropriate system.
--- Works with Product Management on obtaining quotes for special product. Uses sales support/specific customer knowledge to review quotes for inaccuracies.
--- Obtains new product drawings, renderings for customers/sales when needed.
--- Primary order writing contact for new store, add-on orders, and remodel orders, answers questions from buyers, project managers or other customer personnel on what was ordered and other inquiries.
--- Creates and maintains parts, accessories, fliers, and installation catalogs for National Hardware accounts.
--- Available for other projects as needed.
--- Demonstrates regular attendance and timeliness in reporting work, meetings, and completing assignments.
--- Ability to work and interact with others in a team environment.

JOB QUALIFICATIONS

Education : Bachelor s degree in business, marketing or relevant field preferred.

Experience: Minimum of 2-3 years of business, customer service, sales support, or other related experience if non-degreed.

Required Skills:

--- Demonstrated analytical and problem solving skills.
--- High attention to detail and accuracy.
--- Communicates effectively.
--- Average math aptitude.
--- Advanced level of PC skills (Windows, Word, Excel, Access).

SPECIAL DEMANDS

--- Travel may be required, flexibility to travel on short notice up to 25% of the time throughout the year.
--- Ability to read fine print on blueprints.

Keywords: Lozier, Springdale , Sales Support Coordinator -Bentonville, AR, Sales , Bentonville, Arkansas

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