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Customer Service Agent

Company: Staffmark Investment, LLC - Staffmark Group
Location: Lowell
Posted on: September 22, 2022

Job Description:

Staffmark is looking for passionate Customer Service Agent -for premier logistics company in Lowell AR You need you to know your way around a computer and be comfortable supporting customers through phone and email. What Are We Looking For in You?

  • WOW Customers over the phone or via email
  • Ability to multi-task
  • Enthusiasm and a Be BOLD attitude with great customer service skills
  • A problem solver with keen attention to detail
  • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
  • You're a self-starter with a great attitude who enjoys solving problems and taking on challenges
  • You take ownership of your role and demonstrate your value through dependability and work ethic
  • You communicate clearly, and you listen carefully. You can explain just about anything to anyone, and you're capable of successfully providing solutions through chat, email and on the phone.
    • Different Shifts available
    • 9am-6pm
    • 10am-7pm
    • 11pm-8pm
    • 12-pm-9pm
    • 2pm-10pm Essential Functions & Duties:
      • Provide exceptional customer service via chat, email and phone channels
      • Earn the trust of customers
      • Educate customers on product for optimal understanding and ease of use & accessibility
      • Offer solutions quickly and be conscious of their time as well as your own
      • Special projects and other duties as assigned
      • Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
        • Bilingual English/ Spanish
        • High school diploma or GED equivalent
        • Minimum of 18 years of age

Keywords: Staffmark Investment, LLC - Staffmark Group, Springdale , Customer Service Agent, Sales , Lowell, Arkansas

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