Customer Support Agent
Posted on: January 20, 2023
Are you outgoing and customer-focused? Do you enjoy working with
the public?Do you believe the heartbeat of a great company is
providing great customer service? If so Staffmark has partnered
with a premier company in Lowell AR that has an opening for an
Customer Support AgentSuccessful candidates will have excellent
customer services skills, strong technical skills as well as the
ability to multitask in a fast paced environment. The job
responsibilities for the Customer Support Agent will include:
- Manage calls ranging from appointment setting, customer
service, call screening, call transfer
- Answering basic questions,
- Correctly filling and taking accurate customers and company
- Provide prompt, accurate, and friendly customer service.
Service can include responding to inquiries regarding insurance
availability, eligibility, coverages, policy changes, transfers,
claim submissions, and billing clarification.
- Maintain a strong work ethic with a total commitment to success
each and every day.Requirements:1 yr consistent customer service
experienceProficient on a multiline phone system up to 5
linesAdvanced Microsoft office to include ExcelA background in
insurance to include medical and financialMonday-
Friday10am-6pmNoon-9pm1pm-10pmTo be considered for this
opportunity, apply today! We look forward to working with you.
Keywords: Staffmark, Springdale , Customer Support Agent, Sales , Lowell, Arkansas
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