CUSTOMER SERVICE REP- SERVICE ADVISOR
Company: RML Auto
Posted on: May 24, 2023
The Service Advisor sells and schedules needed service work in the service
Essential Duties include the following. Other duties may be assigned.
and vehicle data prior to arrival when possible.
and obtains vehicle information.
accurately and clearly on repair order.
Test drives the vehicle with customer as needed to confirm the problem or
refers to test technician.
and recommends additional needed service.
and the value of maintaining their vehicles in accordance with manufacturers'
estimate for labor and parts.
with dispatcher, if necessary.
provides customer with a copy.
Obtains credit approval, if necessary.
day. Contacts customers regarding any changes in the estimate or promised time,
explains cost and time requirements in detail, and gets proper authorization
before any additional repairs are performed.
completed and additional work and authorization is noted. Closes repair order
appointments and work in process.
Keywords: RML Auto, Springdale , CUSTOMER SERVICE REP- SERVICE ADVISOR, Sales , Springdale, Arkansas
here to apply!